Yvonne Kelley - Housekeeper

As soon as you set foot inside Willow Wood Hospice it sparkles. With its welcoming Reception area, a plush Dining Room and its warm decor - you immediately feel at home.

But it takes time and effort to keep the Hospice looking its best, which is where Yvonne Kelley and the housekeeping team come in. As Housekeeper, Yvonne is responsible for cleaning Willow Wood "top to bottom".

"It's a very varied role. We make sure the Hospice is clean and the bedrooms are up to standard, but we also make sure the fridge in the kitchen, for example, is at the correct temperature, as well as ordering all of the stock, chemicals and cleaning products"

Unlike some of the jobs at the Hospice, Yvonne says hers involves quite a regimented day. "We start in Reception and work our way through to the other rooms. If you're on a 7am-3pm shift, the other housekeeper will come in on the next shift to finish the cleaning. It then starts all over again the next day".

As well as carrying out a thorough clean of the Hospice each day, curtains and carpets are cleaned four times a year to make sure everything is kept looking clean and up-to-date. "When I applied for a job here I wanted to meet new people, and that's exactly what I've done. The staff and patients here make the Hospice what it is, a lovely place to work".