Cookie Policy

What are cookies?

Cookies are small text files that are placed on your device when you visit a website or app.

Cookies help to make websites work. They can also improve the performance of a site and some provide information to the owners of the site.

Cookies do not store or collect information about you like your name. But they do collect information that relates to, for example, the devices you use to access the internet, your browsing history and your Internet Protocol (IP) Address.

The cookies we use

There's more information about the cookies we use in section 5 of this policy. There are also details about why we use them, where they appear and how long they stay on your device.

We use ‘first party cookies’. Willow Wood Hospice sets these when you visit our website. These allow us to understand how our website is used through services such as Google Analytics.

We also use ‘third party cookies’. Third parties set and use these on other websites as well as with Willow Wood Hospice. Third parties include our advertising partners and social media providers, such as YouTube. We do not govern the use of third-party cookies.

To understand more about these third party cookies and their privacy policies please visit their websites.

Managing your cookie settings

Some of the cookies we use are essential for parts of our website to work properly. These are called strictly necessary cookies.

For all non-essential cookies, you can choose whether we use them or not. You can change your cookie settings in your web browser.

Guidance for managing cookies through your browser can be found at the following website:

Changes to this policy

We may update how we use cookies (and this policy) from time to time. So please check regularly to keep up to date with any changes.

List of cookies

Cookie Name

Cookie Origin

Type of Cookie





YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.




A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.

5 months 27 days



The test_cookie is set by and is used to determine if the user's browser supports cookies.

15 minutes



Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.

1 year 24 days



The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

2 years



Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.

1 day



YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.

16 years 2 months 17 days 10 hours



This cookie is set by the provider Concrete5 web content management system. This is a necessary cookie used for maintaining the user session between pages.




This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites.

1 minute

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